Communication with the Patient - FDP013

• Title: Communication with the Patient
• Guaranteed by: Department of Dentistry (15-550)
• Faculty: Faculty of Medicine in Hradec Králové
• Actual: from 2022
• Semester: winter
• Points: 0
• E-Credits: 1
• Examination process: winter s.:
• Hours per week, examination: winter s.:0/15, C [HS]
• Capacity: unlimited
• Min. number of students: unlimited
• 4EU+: no
• Virtual mobility / capacity: no
• State of the course: taught
• Language: English
• Teaching methods: full-time
• Guarantor: prof. MUDr. Romana Koberová Ivančaková, CSc.
• In complex pre-requisite: FDP024, FDP027, FDP028, FDP029, FDP030, FDP031, FDP032, FDP033, FDP034, FDP035, FDP036, FDP037, FDP038, FDP039, FDP040, FDP041, FDP042, FDP043, FDP044, FDP080

Annotation

The course content focuses on acquiring knowledge of the basic methods of communication with patients across different age groups, communication with patients and their care givers in a dental office, principles of communication with patients with special needs, and the issues of fear and pain in dentistry.

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)

Aim of the course

The goal of the subject:

1. To inform the students about the importance of communication skills in medicine and dentistry.
2. To prepare them theoretically to the various situations in dental office.
3. To present the main conflict situations in medicine and dentistry and their prevention.

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)

Literature

Recommend literature

1. G. G. Kent, A. S. Blinkhorn. The Psychology of Dental Care. 1991
2. R. Freenan, G. Humphris. Communicating in Dental Practice: Stress-Free Dentistry and Improved Patient Care. Quintessence Publ., 2006. ISBN 1850970998

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)

Requirements to the exam

Credit

1. Student must be present at all seminars (each absence must be fully compensated).
2. The successful pass of the credit test (obtain at least 75 % of points).

In case of repeating the subject, the student is required to complete the study obligation in its entirety.

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)

Syllabus

Practical courses & seminars

 Lecturers

• Prof. Romana Koberova Ivancakova, M.D., Ph.D.
• Assoc. Prof. David Skorunka, M.D., Ph.D.
• Prof. Jakub Suchanek, M.D., Ph.D.

Seminars

1. Communication in dental office. Communication with the patient. Communication with dental staff. Verbal and non-verbal communication.
2. Principles of effective communication. Rights of the patients. Informed consent in biomedical science.
3. Child as a dental patient. Communication with children and parents. Fear and anxiety.
4. Communication with special needs patient.
5. Prevention and resolution of conflict situations.
6. Credit test.

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)

Entry requirements

Pre-requisits are not formulated.

Last update: Koberová Ivančaková Romana, prof. MUDr., CSc. (10.06.2026)