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The optional subject focuses on practicing communication skills in the English language based on interactions between doctor and patient. The course deals with topics and problems typical of doctor-patient interaction. Students become acquainted with practical information and examples.
The goal of the course is to create awareness of the importance of successful communication between doctor and patient and to provide the necessary information to achieve the desired result. During the lessons, students will actively practice their newly acquired knowledge. Last update: Duchková Barbora (12.07.2023)
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active participation (attendance: 70%), Final model doctor-patient interview (3 absences allowed) Last update: Duchková Barbora (13.07.2023)
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Mc Cullagh, M. - Wright, R.: Good practice. Communication skills in English for the medical practitioner. CUP 2007 Last update: Duchková Barbora (12.07.2023)
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Credit: active participation in classroom activities such as role plays and discussions about course topics, at least 5 contributions per class,1 unexcused absence allowed, final model role play between doctor and patient on a given topic dealt with in the course Last update: Clareová Dagmar, BA (30.09.2025)
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Topics:
Last update: Clareová Dagmar, BA (30.09.2025)
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Last update: Duchková Barbora (02.10.2020)
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Upon completion of the course, the student will be able to: Describe the basic principles of communication in the medical context and explain why it is important for quality of care. Recognize the characteristics of effective initial contact with a patient. Propose appropriate ways to initiate a conversation with a patient in various situations. Reflect on the role of trust and empathy in building a therapeutic relationship. Find out about the patient’s main complaint using appropriate open and closed questions. Compare doctor-centered and patient-centered approaches and assess in which situation each is appropriate. Use different types of questions to gather medical and personal history, including pain history. Interpret gathered information and suggest the next steps in the diagnostic process, for example with the help of AI or knowledge gained in the course. Communicate the diagnosis and treatment plan in a way that is understandable and sensitive to the patient. Identify topics that may be emotionally or ethically challenging for the patient. Choose appropriate strategies for delivering bad news using established protocols (e.g., SPIKES). Conduct conversations with patients expressing strong emotions, resistance, or disagreement. Reflect on their own emotional responses and consider how these affect communication. Propose possible approaches to managing communication-challenging situations with respect to ethics and professional role. Last update: Clareová Dagmar, BA (30.09.2025)
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