Specifika komunikace člověka a umělého konverzačního agenta

• Thesis title in Czech: Specifika komunikace člověka a umělého konverzačního agenta
• Thesis title in English: The specifics of communication between humans and an artificial conversational agent.
• Key words: umělá inteligence, konverzační agent, psychologie AI, komunikace
• Academic year of topic announcement: 2023/2024
• Thesis type: Bachelor's thesis
• Thesis language: čeština
• Department: Department of Psychology and Life Sciences (24-KPVZ)
• Supervisor: Mgr. Juraj Jonáš, Ph.D.
• Author: hidden - assigned and confirmed by the Study Dept.
• Date of registration: 21.12.2023
• Date of assignment: 21.12.2023
• Confirmed by Study dept. on: 22.12.2023
• Date of electronic submission: 24.06.2024
• Date of proceeded defence: 20.09.2024
• Course: Thesis Defence (YBOS001)
• Opponents: Mgr. Lukáš Hejtmánek, Ph.D.

Guidelines

Konverzační agenti se využívají na stále větší škálu aktivit - od jednoduchých asistentů po společníky. Komunikace s antropomorfní umělou inteligencí má oproti komunikaci mezi dvěma lidmi svá specifika. Cílem práce bude tato specifika charakterizovat. Práce bude realizována pomocí kvalitativního výzkumného designu.

References

Chaves, A. P., & Gerosa, M. A. (2021). How should my chatbot interact? A survey on social characteristics in human–chatbot interaction design. International Journal of Human–Computer Interaction, 37(8), 729-758.
Clark, L., Pantidi, N., Cooney, O., Doyle, P., Garaialde, D., Edwards, J., ... & Cowan, B. R. (2019, May). What makes a good conversation? Challenges in designing truly conversational agents. In Proceedings of the 2019 CHI conference on human factors in computing systems (pp. 1-12).
Forlizzi, J., Zimmerman, J., Mancuso, V., & Kwak, S. (2007, August). How interface agents affect interaction between humans and computers. In Proceedings of the 2007 conference on Designing pleasurable products and interfaces (pp. 209-221).
Gambino, A., Fox, J., & Ratan, R. A. (2020). Building a stronger CASA: Extending the computers are social actors paradigm. Human-Machine Communication, 1, 71-85.
Hill, J., Ford, W. R., & Farreras, I. G. (2015). Real conversations with artificial intelligence: A comparison between human–human online conversations and human–chatbot conversations. Computers in human behavior, 49, 245-250.
Rheu, M., Shin, J. Y., Peng, W., & Huh-Yoo, J. (2021). Systematic review: Trust-building factors and implications for conversational agent design. International Journal of Human–Computer Interaction, 37(1), 81-96.